![]() ![]() To find your old identity, search for "Microsoft User Data" or "Main Identity" or "Office 2011 Identities" (without the quotes). ~/Documents/Microsoft User Data/Office 2011 Identities/your identity Outlook expects the folder to be in your Documents folder. If you have deleted the trash, it's gone. Hopefully, you have not deleted the file. Most likely you have accidentally moved your data. You will need to read the directions on how to Some versions identify a virus within the database and puts your database into quarantine. This is normally a user error, but if the Identity has disappeared, a possible culprit is your anti-virus application. When you say the User Data folder is in Documents it's not necessarily the one with the data that most likely was moved or deleted. Usually when Outlook opens with a new blank Identity it's user error.
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